Franchising in the Digital Age

Now, more than ever, businesses need cutting edge marketing in order to stay afloat. Having cutting edge technology or an acclaimed business model, is always a great leg-up, but what will any of that mean if you are not reaching your audience?

Arby’s Roast Beef sandwiches franchise recently went through a re-structuring of their marketing platforms when their sales began slumping. “We had lost about $150,000 in sales per restaurant over a four-year period, which for a brand our size is essentially catastrophic,” Arby’s brand president and marketing boss, Rob Lynch, told Adweek.

So what did they do to fix this problem? Sure, they made some adjustments to their products, but the major improvement in their company happened through online marketing. Most notably, the tweet about Pharrel Williams’ Hat and it’s resemblance to the Arby’s icon which was retweeted 80,000 times resulting in 6,000 new followers.

Now, if you aren’t savvy to the world of online marketing and social media outreach, not to worry. There are plenty of business owners out there who did not grow up in the age of online marketing platforms and are in exactly the same boat. However, as it goes in all aspects of business, you do have to keep up with the times. If this means hiring someone to be in charge of your social media and online platforms, then do it! The interest you can bring in through online outsourcing will be invaluable to the longevity of your company. If you currently do not have the resources to bring in a professional tweeter or blogger, then read up on some techniques on how to use these sites for yourself. There is even a website that will allow you to send out your message on all platforms at the click of a button!

-Check out Hootsuite

And if you are still convinced that having a unique brick and mortar store with a great location is going to keep your business around for years to come, take a look at this infographic from godigitalmarketing.com that explains the impact online outreach can have on your company.

How Advertising is Changing in 2016

Advertising is rapidly changing and it’s important for businesses to stay on top of its trends.  So how should you be spending your advertising budget for 2016?  More than ever, digital advertising through the Internet is overtaking all other media categories.  The 4 big trends to take advantage of are digital ad spending, mobile user growth, digital video advertising, and Facebook’s increasing market share.  Check out this infographic for more information.

Creating and managing advertising campaigns can be difficult as a small business.  That’s why many entrepreneurs are looking to franchising as a cost-effective and successful business model.  For many franchise operations, you are given access to regional and national advertising campaigns funded by a portion of the revenue you generate.  These specialized marketing funds create effective campaigns for your business, allowing you to focus on what you do best.   If you would like to explore opportunities in franchising, or know more about the possibilities, contact The Entrepreneur Authority today for a no-cost, no-obligation, no-pressure consultation or call 866.246.2884 to speak with one of our FRANtastic Consultants.

Is Entrepreneurship Risky?


Entrepreneurship is perceived as a risky endeavor, where you have to bet everything while fighting tooth and nail to start a successful company; to quote Ray Kroc, founder of McDonalds, “…if you’re not a risk taker, you should get the hell out of business.”  Does this still hold true, however?  Is entrepreneurship still a risky career path with low job security?  Over the past couple decades, the classic entrepreneur-employee, high risk-low risk paradigm has reversed.  It used to be that employers had large benefits packages, offered pension plans, or valued seniority and tenure.  These qualities are increasingly rare, and we find that entrepreneurs consistently have more independence and financial security.

Job Security as an Employee

The economy is undergoing a lot of changes as the marketplace becomes more volatile and digital technology disrupts classic business models.  According to the Bureau of Labor, the median number of years a worker has been with their current employer was only 4.6 years in 2014.  When you partition that statistic by age, you find that for 25-34 year olds, their median job tenure was 3 years, nearly three times less than 55-64 year olds, who generally stay 10.4 years at their jobs.  As an employee you can lack agency and are not always in control of your career path.  Who hasn’t seen stories of layoffs and downsizings in the news these days? Companies no longer expect life-long employees, so why don’t you take the opportunity to start your own.

Entrepreneurship Isn’t that Risky

Starting a business has never been easier, cheaper, or more popular than now.  Take this opportunity to decide how you want to spend your time and create value.  Successfully creating a company depends on a lot of factors, but the most important is hard work and effective planning.  Why do startups fail?  The number one reason found by CB Insights was that there was no market need for their product (42% of startup deaths were for this reason).  This could be avoided by applying lean startup strategies: immediately begin doing market research with your prototype product or service.  It doesn’t have to be perfect!  The intent of a minimum viable project, or MVP, is to test and iterate on your idea, incorporating feedback into a continual design process.  From this process you’ll get a much better idea of who uses your product and how.

For entrepreneurs looking to bootstrap their idea, the rise of computer and internet based tools have markedly decreased the costs for developing a business, giving you powerful tools from the very start.  The community of entrepreneurs in your area is also a great resource, providing networking opportunities, advice and expertise, and a support system as you develop your idea.  There’s no more argument—entrepreneurship is a safe bet for most.  All you need is an idea, hard work, and a willingness to fail and try again.

The Middle Ground

Starting a venture from the ground up can be intimidating, but there are often more structured opportunities, such as franchising.  Franchising is generally thought of in the context of food chains such as McDonald’s, but it is much more than that.  Instead of creating a completely new business model, you can purchase the right to use and improve an existing business model, giving you the security in knowing the process works, but freedom and flexibility to choose the work environment you’ve always wanted.  Franchises come in all shapes and sizes—everyone can find a fit, from Hampton Hotels to Jimmy John’s to Liberty Tax Service and many you probably did not know even existed!  The main benefits of franchising include:

  • Management Training and Support
  • Brand Name Appeal
  • Standardized Goods/Services
  • Advertising Support from the Organization
  • Ease of Financing
  • Proven Business Model
  • Access to Distribution Network
  • Greater Chance of Success

If you would like to explore opportunities in franchising, or know more about the possibilities, contact The Entrepreneur Authority today for a no-cost, no-obligation, no-pressure consultation or call 866.246.2884 to speak with one of our FRANtastic Consultants.

Notable Business Trends of 2016

Several weeks into the New Year, we are taking a look at some of the most important trends for businesses to take advantage of.  Our world is more interconnected than ever before, requiring businesses to take a more active role in engaging customers and implementing new technologies.  Although entrepreneurs have a lot on their minds when they pause to look ahead at 2016, here are four trends everyone can get behind.

Selling with Social Media

The importance of social media is increasing year over year as consumers and businesses continue engaging directly with one another.  Everyone knows about Facebook and Twitter, but less established companies like Instagram, Snapchat, Pinterest, and Periscope are big opportunities to create a unique experience for your customers.  It is important to note that 79% of salespeople who use social media outsell those who don’t, 72% of B2B buyers used social media to research their purchase decisions, and 53% of buyers said they listen to peer recommendations before making a purchase.  However, social media requires different marketing strategies that can be unfamiliar to some entrepreneurs.  The key promotion strategy is now…

Content Marketing

Content Marketing focuses on creating and curating content that a customer will consider as a valuable source of information.  Traditional publicity was focused on capturing a customer’s attention to present an image or story (Ads, Posters, commercials) but suffered from several flaws:  low engagement rates, perception as an interruption, and a broad, expensive reach.  Content marketing allows you to more deeply engage with your customer and develop a relationship based on providing value.  This value comes in many forms, but focuses on providing impartial information about a product/service so as to educate customers and help them make an informed choice without needing to go to a third-party.  This information can be distributed through video, image, blog, and viral content, ideally using social media.

Expansion of Mobile Technology

Now where are social media and content marketing king?  Mobile platforms.  Mobile technology will see continued investment and expansion as smartphone market share increases, new technology is introduced into the ecosystem, and the Internet of Things develops.  Engaging with customers through their devices is an important means of distributing useful information and improving customer experience.  Small businesses are in an ideal position to take advantage of this change, as enterprise technology is no longer prohibitively expensive.  Take new online payment options such as Square, Stripe, and Apple/Google Pay for example.  They are easily implementable and relatively cheap alternatives to traditional payment systems that are constantly innovating.

Data Driven Decision Making

Analytics—always an important part of business—is dramatically increasing in power as your ability to access data increases.  Part of this is due to mobile and cloud technology’s dominance, allowing businesses to access real-time information on their customer’s activities.  How you analyze your data will determine how effectively you spend capital and provide key insights into all the processes of your company.  But fear not, although data analysis can be esoteric, several companies (such as Palantir) are popping up that can help you glean insight from all those numbers.

Businesses face a lot of challenges in 2016, but have more tools then ever before to meet and surpass their obstacles.  By incorporating new trends and technology into your business strategy, take advantage of a new level of control over your customers and your company.

5 Examples of Great Marketing Partnerships

Marketing partnerships are a great way of synergistically increasing impact and penetration while spreading the cost over several organizations. When done well, a marketing partnership amplifies each company’s central message, piggybacking on the positive characteristics of the partners and detracting from the negative. Some of the biggest organizational names on the globe have used marketing partnerships to leverage their brand messages, such as the following:

IBM

The godfather of computing has multiple co-marketing partnerships. In fact, Finish researchers are using them as a model for intercompany marketing dynamics. They found that a key component to a successful co-campaign includes joint planning and communication between well-aligned organizations. IBM has allied itself with various technical, non-manufacturing organizations, primarily in the educational and certification fields. This positions IBM to passively promote the use and upkeep of its systems without incurring direct costs. IBM communicates its technical requirements to schools that, in turn, teach it to the students. When creating your partnership, be sure to define the methodology of communication, so you get the greatest effect from the partnership.

HTC

Virtual reality technology is a hot topic that comes with a lot of free press. From gaming systems like Oculus Rift that commanded huge lines for its Comic-Con demo to futurist predictions that VR will be the medical and manufacturing standard in the next two decades, VR news brings a lot to the table. This is one reason that mobile manufacturer HTC has partnered with VR developer Valve. HTC is known for its high-resolution smartphone technology, so it is adding to Valve’s credibility in this partnership. In return, Valve places HTC at the forefront of mobile VR, which aligns with the overall goals of the smartphone giant. Because VR has a life of its own, this partnership will yield a lot of impact organically and with very little cost.

Levi’s

Doing something good for the world offers businesses and social service organizations an opportunity for a win-win scenario. When Levi’s partnered with Water.org and changed its manufacturing process so that the denim can be processed with an average of 26 percent less water, the joint Facebook page saw more than 50,000 visits in the first three days. This made a colossal impression on Levi’s brand reputation, painting it as a socially responsible multinational organization.

Group Farmer’s Association

The snake skin fruit grows of Indonesia’s Sleman District is composed of many small, family operated, low-tech farms that, as a group, are the biggest suppliers of snake skin fruit in the world. The fruit growers came together in a marketing effort and partnered with exporter AMS Exporting Company. This collaborative effort had the effect of nearly doubling the price earned by the farmers. Here, the marketing campaign evolved into a leveraged price increase for many small businesses.

Vatican

Within the Christian world, stem cell research and its relationship to abortion is a volatile political topic. The Catholic Church has partnered with stem cell research NeoStem to change the conversation from an aggressive and antagonistic stance to one where they find common ground. When creating your marketing partnership, keep in mind that it does not need to be a linear marketing campaign. Instead it can be used to create new concepts with your company being credited as a thought leader.

How Graphics Have Influenced Us For 31,000 Years

A commonly recited stat states that consumers base 1% of purchases on sound or smell, 6% on texture and 93% on visual appearance. The accuracy of the figures can be debated but it’s obvious that graphics, color and design have an impact on purchase decisions. A retail product on the shelf and a website design strategy both share the same goal of using visual cues to push consumers down the purchase funnel. Take a look at this infographic provided by Bigstock to understand how long influential graphics have been occurring and the details involved.

Before Buying a Franchise: Follow These Tips to Secure Your Finances

You shouldn’t invest more than 15 percent of your own money in a start-up franchise, according to a recent Small Business Administration interview. Since most lenders want to see buyers come up with 20 to 25 percent of the total investment themselves, that leaves budding franchise owners to figure out how to come up with the capital and protect their own assets at the same time. Here’s how to get started.

Monitor Your Credit

Before you do anything else, pull your credit report and start monitoring it for changes in your credit score, inaccuracies in reporting and any outstanding debts tarnishing your report. Your score can directly impact your ability to secure a loan, as well as the interest rate the banks will offer. But it’s not just about your lenders. Franchisers also look at credit scores to ensure a potential franchise owner can manage their own finances. According to industry sources, many franchises want to see credit scores above 700 to even touch the paperwork.

Keep tabs on your finances and online identity through a service like LifeLock. Protect yourself from identity theft and get notifications on data breaches, financial account activity alerts, court records scanning and more. LifeLock can also help restore your credit and financial reputation before identity theft spirals out of control.

Establish an Emergency Fund

Face the financial risks of investing in a franchise head-on and work the initial fees, start-up costs, marketing bills and royalty fees into your business plan. Recognize that you may not turn a profit in the first year or two and will need an emergency fund to push you along through leaner times. Remember you may need cash from your emergency fund with both your business and personal living expenses in mind.

Leverage your Credit Cards

Traditional advice says to take out a bank loan or try to work with the Small Business Administration for funding options. While good advice, neither are guaranteed. Big banks approve less than 15 percent of small business loan applications. Look for business credit cards with an introductory zero percent interest rate. Many will also promote cash advance checks with zero percent interest for up to 12 months. Use business credit cards in combination with your personal finances and alternative funding to secure your franchise.

Downgrade Your Lifestyle

Take inventory of your assets, from your home to your car, and research their approximate value. Once you have a list in place, look to see how you can downgrade to a smaller home or trade in your new car for a used one. If you’re not in a position to sell your home, speak to your lender about lines of credit and pulling equity as an option to fund your franchise. Remember you can also downgrade your services like car and health insurance, Internet, and cable. Allocate part of your funds to your emergency fund and the rest towards your franchising fees to cover yourself during down times.

Tap Your 401k Plan

Raiding your retirement fund should generally be used as a last resort. But there are ways it could be done creatively and with a bigger safety net in place. The Wall Street Journal suggested setting up a C-corporation to own and operate your new franchise. From there, you could roll over your money from a self-directed account into the corporation. Speak to an attorney specializing in franchising and an accountant to discuss your options and what type of risk is involved.

Do You Fit the Small Business Mold? (Infographic)

Being a small business owner isn’t for everyone – but is it for you?

In recent research conducted by Constant Content, they discovered some pretty interesting information about what small business owners are made of.

Small business owners are natural-born self-starters

Small business owners, they found, are natural-born self-starters who are mostly comfortable with being connected to their business the majority of the time.

They understand that vacations may not happen, and that much of their business’s revenue will stay tied up in the business.

Entrepreneurs are optimistic despite major challenges

On top of this, small business owners tend to have an unwavering optimism to help guide them through tough times. In fact, 65% surveyed expected for their business to be thriving within five years.

In terms of skills, small business owners are Jack-of-all-trades types, who must wear many hats to keep their businesses running smoothly. This was one of the things many pointed to as being a major challenge in owning a small business.

What keeps them interested? The perks of the job

But the perks? Being able to work in one’s passion, freedom, and flexibility.

See the following infographic from Constant Contact for more details:

What It Takes to Be a Small-Business Owner

To learn more about entrepreneurship through franchising, attend our free monthly webinar, Franchise Ownership as a More Stable Career Path. The webinar is free, but you need to pre-register, which you can do online by clicking on the linked seminar title.

You may also register by calling 866-246-2884.

Empower Your Staff: Incentives & Ideas for Engaged Employees

According to a poll by Gallup, 70 percent of American workers aren’t reaching their full potential, 52 percent are not engaged and 18 percent are actively disengaged. Gallup also estimates that disengaged employees cost the U.S. $450 billion to $550 billion in lost productivity.

Engaging your employees is one of the biggest challenges and responsibilities of managers. But with your bottom line at risk, getting your staff to take ownership of their work and sales number is crucial. Motivate your team for success with a few key factors that could skyrocket their sales.

Empower Your Team to Succeed

Pressuring employees to hit goals and take more ownership of their sales numbers won’t do much without the right tools. Empower your team to succeed by giving them the technology and resources they need to complete tasks. For example, if your sales people need to take payments on the road, set up a mobile payment processor to close a sale on the spot. Take the time to listen to what your team needs from upgraded devices to new apps and customer relationship software. Ask your team members to write up a proposal on what they need and how it will affect their sales numbers. Letting your employees project their own success motivates them to execute.

Create an Incentive

Incentivizing your sales team for success takes more than just a pat on the back. Figure out what motivates your employees whether public recognition, a goal toward a promotion or the chance to work on a choice assignment. You can anonymously survey your staff to come up with an incentive program that works within your company’s goals, or ask each member independently what they want. Lay out your expectations of how your staff will work toward their incentives and create a schedule for how those incentives are given out.

Set Realistic, but Challenging Goals

Setting up impossible goals will only result in high turnover and stressed out employees. Create realistic sales figures that can be met within a specific period of time, but that are still challenging. Setting the bar too low can encourage employees to get complacent and opt for ease and mediocrity. Study their current sales figures and metrics to determine a realistic goal that stretches the employee outside their comfort zone.

Build in Checks and Balances

Blindly assigning goals without any adjustments to the finish line can drive down your sales. Regularly check on the progress of each rep and check-in to discuss new strategies and collaborate on tweaks as needed. Sales people who are lagging behind the team can use your scheduled check-ins and advice as an incentive to push forward and follow-through before your next meeting. Your team will see you as more than just a manager, but a leader with the ability to guide their success.

Publicly Recognize Their Work

Employees want to feel appreciated and that their work is valued to stay engaged. Keep your team integrated and involved in each other’s success by publicly recognizing their work. Instead of an Employee of the Month program, add the rep’s success to an upcoming newsletter or inter-office email. Take a moment in meetings to call out high-performing sales reps and compliment others who came up with solutions to challenges or dealt with a difficult client.

Top 5 Success Secrets for Veteran Franchise Owners

Veteran Franchise Success

Almost anyone can try to acquire financing and apply to own a franchise.

But for the most successful franchise owners, especially those with a U.S. Military background, finding the most success comes down to planning and executing on a level beyond what the average person is willing to do.

And that’s where veterans can thrive.

Drawing on their military-honed skills – and pairing them with newfound franchise success principles – they’re able to thrive, helping to ensure long-term success.

Here are the Top 5 Success Secrets for Veteran Franchise Owners:

1. Dedication and relentless commitment. Veterans are naturally committed, and pouring that commitment into their franchise is what will help make it prosper. That means staying committed, even when things are going a little off course; it’s your job to work tirelessly to get things back on track.

2. Set focused, attainable goals that make you work. Set goals for your franchise that make you wonder if you can achieve them. Whatever you do in goal setting, make sure they’re focused and in line with your overall business strategy and plans.

3. Solve problems that create efficiency. Most business owners put band-aid fixes on problems, which then return again. As a successful veteran franchise owner, however, you’ll not only solve problems, but you’ll implement efficiency improvements as a result to help minimize their impact on your business in the future.

4. Provide supportive, visionary leadership. The best franchise owners know that being right means being right, right now; in other words, they’re always looking for areas to improve. As a veteran, you can draw on your superior team leadership skills and help empower your teams to perform at optimal levels, all while planning new ways to improve your business.

5. Hiring, developing, and keeping the best talent. As an extension of your leadership skills, the best franchise owners hire, develop, and retain the top talent. This is necessary to ensure all systems and processes are fully optimized, which creates long-term profitability. Veterans possess superb teamwork and leadership skills – combine them together, in just the right way, and they’re on the road to surrounding themselves with the best people for the job.

To learn more about entrepreneurship through franchising, attend our free monthly webinar, Franchise Ownership as a More Stable Career Path. The webinar is free, but you need to pre-register, which you can do online by clicking on the linked seminar title.

You may also register by calling 866-246-2884.